While investigations are ongoing, Facebook said it 'believes the root cause of the outage was a faulty configuration change.' Full service resumed on WhatsApp Facebook: User data not compromisedįacebook Inc said there was no evidence that user data was compromised as a result of the outage. Sorry for the disruption today - I know how much you rely on our services to stay connected with the people you care about,' he posted. Zuckerberg offered no explanation for what had happened, merely saying: 'Facebook, Instagram, WhatsApp and Messenger are coming back online now. Mark Zuckerberg commented on his company’s global outage, in a Facebook post on his restored site.

The outage comes after a whistleblower said that the world's largest social network is prioritizing profits over users' safety.įacebook's stock was down more than 5% on Monday afternoon.To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video Zuckerberg apologizes Instagram's public relations team also tweeted about the outage, saying they were having 'a bit of a hard time right now.'įacebook said its engineers determined the problem originated with a networking issue that interrupted communications between its data centers. Was data compromised after Facebook outage?įacebook said no user data was compromised across its platforms.įacebook previously said that they were aware of this issue and were working to get thing back to normal as quickly as possible. About 5:40 p.m., some users were able to access the platforms, but not all functions were back. The social network and the Facebook-owned platforms stopped working about 11:30 a.m.

What caused whatsapp outage